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UHealth Neurology offers video visits to help patients receive care in a more convenient way. Video visits allow patients to access the same world-class UHealth Neurology care online from anywhere in Florida.

What You Will Need For Your Neurology Virtual Care Video Visit

You need a Computer/Laptop with a Webcam, microphone and speakers or a mobile device (phone or tablet).

Download Zoom at in the Apple or Android Store.

You need a MyUHealthChart account with updated information.

If you are a new patient and were not sent a MyUhealthChart Link or if you are an existing patient who does not have a MyUhealthChart account, complete the following steps:

  • Go to and sign up by clicking the Sign Up Now tab
  • Request an activation code with Sign Up Online tab. An activation code will be sent to your email. Then sign in and create an account.

You need a quiet, private location to have an open discussion with your provider. You may have a care giver or family member join the virtual appointment by indicating this to your provider.

Prepare for Your Neurology Virtual Care Video Visit

Locate your appointment in the ‘To Do’ section of MyUHealthChart and Select ‘Update Information.’

Follow the prompts to complete the electronic check-in process (current medications, allergies, health history etc.).

Complete the responsibility for payment.

Sign the consent forms.

Once your e-check-in is complete, a link will be generated for use to start your appointment.

Test your camera and microphone to avoid technical difficulties during the visit.

Begin Your Neurology Virtual Care Video Visit

Log into MyUHealthChart 30 minutes prior to appointment. A clinical support person may call you to ensure you can log in and fill out/submit consents, reconcile meds, or upload images or documents your provider might need to review.

Locate your appointment and select ‘Click Here to Start the TeleHealth Visit’.

You will be sent to a virtual waiting room until the provider is ready. (Please be patient)

For technical support please call for assistance: 1-877-448-1773 (US & Canada) or
+1-248-823-0638 (International)