Have questions about the Office of the Ombudsperson? Explore the answers to frequently asked questions about confidentiality, independence, and how the office can help you navigate workplace or academic concerns. Whether you're facing a challenge or simply exploring your options, learn what to expect and how this informal, impartial resource supports the Miller School of Medicine community.
Is the Ombudsperson confidential?
Yes. The Office of the Ombudsperson provides a confidential setting where you can discuss concerns and explore options. The Ombudsperson does not disclose your identity or information shared in confidence without your permission, except as provided by the Office’s confidentiality practices and applicable limitations.
Is the Ombudsperson independent?
Yes. The Office of the Ombudsperson operates independently and is committed to providing an impartial resource for members of the Miller School of Medicine community.
Is the Ombudsperson the same as Human Resources or Compliance?
No. The Ombudsperson serves as an informal resource and does not replace Human Resources, Compliance, or other formal University offices and processes.
Do I need to have a serious problem or formal complaint to contact the Ombudsperson?
No. You do not need to wait until a concern becomes serious or reaches the level of a formal complaint. You are welcome to contact the office at any stage, including when you simply have questions or are unsure how to approach a situation.
Does contacting the Ombudsperson put the University at notice of my concern?
No. The Office of the Ombudsperson is an informal resource and is not an office of notice for the University. If you wish to make a formal report, the Ombudsperson can help you identify the appropriate University resource or process.
What if I am unsure whether the Ombudsperson is the right resource for my concern?
That’s okay. You do not need to determine whether your concern “belongs” with the Ombuds Office before reaching out. If another University resource would be more appropriate, the Ombudsperson can help you identify where to go.
Can the Ombudsperson provide legal advice?
No. The Ombudsperson does not provide legal advice or legal representation.
