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Office of the Ombudsperson

How We Help: Bring Us a Concern. Leave With a Strategy

The Miller School of Medicine Office of the Ombudsperson is a confidential, independent, impartial, and informal resource for students, faculty, and staff. We help members of the Miller School community understand concerns, explore options, navigate resources, and prepare for challenging conversations.


How We Can Help

The Office of the Ombudsperson is Not a Last Resort; It is an Early and Accessible Resource.

Listening Confidentially

Discuss your concerns in a private, informal setting where you can speak openly and feel heard.

Clarifying Issues

Gain clarity about your concerns by identifying the core issue, distinguishing facts from assumptions, and considering different perspectives.

Exploring Options

Consider possible paths forward and the potential benefits and risks of each approach so you can make informed decisions.

Navigating Resources

Better understand relevant university offices, policies, procedures, and support services that may be helpful to your situation.

 

Preparing for Difficult Conversations

Develop approaches and communication strategies to help navigate conversations involving conflict, misunderstandings, or workplace concerns.

Building a Strategy

Identify the next practical steps and develop an approach that reflects your concerns, priorities, and available options.

Providing Education and Training

We offer workshops and presentations to help individuals and teams strengthen communication, navigate conflict, and build skills for addressing workplace challenges.

 
 

Common Reasons People Contact Us

People contact us about:
Workplace concerns
Communication challenges
Team or interpersonal conflict
Academic concerns
Professional relationships
Questions about policies or resources
Uncertainty about next steps