Faculty and Staff: For Your Benefit

Managed Print Services Discovers Potential Printer/Copier Scam

The Department of Managed Print Services has learned of a possible Printer/Copier Toner scam which may be targeting University of Miami departments. A small number of departments have been contacted repeatedly by an individual claiming to be a Canon employee. The caller has been trying to obtain Canon device information including IP addresses and Serial Numbers. Departments are urged to not provide any device information. Canon employees can be identified by Canon’s official email (@csa.canon.com) and/or by showing a UM Vendor ID. Please contact the Managed Print Services team at .(JavaScript must be enabled to view this email address) or 305-284-9568 if your department has received any calls of this nature.